Question 1

How quickly can you fix my broken springs?

Accepted Answer

We understand that a broken spring can leave your garage door inoperable, which is why we prioritize spring repairs. In most cases, we can have a certified technician at your location within 2-4 hours of your call. Our service vehicles are fully stocked with the most common spring sizes, allowing us to complete most spring replacements in a single visit. For standard torsion spring replacements, the repair typically takes 45 minutes to 1.5 hours depending on the door configuration. We offer same-day service for emergency spring repairs, including weekends and holidays at no additional charge.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs are under constant tension and have a limited lifespan, typically rated for 10,000-15,000 cycles (one cycle = one open and close). The most common causes of spring failure include: normal wear and tear from daily use, rust and corrosion especially in Florida's humid climate, extreme temperature fluctuations that cause metal fatigue, lack of regular maintenance and lubrication, and improper spring sizing during original installation. Springs can also fail prematurely if the door is unbalanced or if there's excessive friction in the system. Regular annual maintenance can help identify worn springs before they break completely, saving you from unexpected failures and potential safety hazards.

Question 3

Do you offer financing for new fiberglass door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home, which is why we offer flexible financing options to fit your budget. We partner with several financing providers to offer plans including 0% interest for 12 months for qualified buyers, low monthly payment options extending up to 60 months, no money down financing available, and quick approval process that can be completed during your estimate appointment. Our team will work with you to find the best financing solution for your situation. We also accept all major credit cards, checks, and cash. Contact us for a free estimate and we'll discuss all available payment options for your new fiberglass garage door installation.

Question 4

What types of garage doors do you install?

Accepted Answer

We install a comprehensive range of garage door styles and materials to match any home and budget. Our selection includes fiberglass doors known for their durability and low maintenance, insulated steel doors for energy efficiency, traditional raised panel doors, carriage house and craftsman styles, modern aluminum and glass doors, and custom wood doors for a premium look. Each installation includes professional fitting, hardware, weather sealing, and a new opener if needed. We work with all major manufacturers and can help you choose the perfect door that complements your home's architecture while meeting your functional needs.

Question 5

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year to keep your garage door operating safely and efficiently. During a maintenance visit, our technicians will inspect and lubricate all moving parts, test the balance and alignment, check the safety sensors and auto-reverse features, tighten all hardware, inspect springs and cables for wear, and test the opener and remote controls. Regular maintenance can extend the life of your garage door system by several years and helps identify potential problems before they become expensive repairs. Many of our customers opt for our annual maintenance plan which includes priority scheduling and discounts on any needed repairs.

Question 6

Are your technicians licensed and insured?

Accepted Answer

Absolutely. All of our technicians are fully licensed, bonded, and insured for your complete peace of mind. We are certified members of IDEA (International Door Association) and hold IDA certification, which requires ongoing training and adherence to industry best practices. Each technician undergoes thorough background checks and drug screening before joining our team. We carry comprehensive liability insurance and workers' compensation coverage, protecting both our team and your property. Our commitment to professionalism and safety is why we've maintained our excellent reputation in the Port Orange community for over 15 years.

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